We’re here to help you – every step of the way.
Welcome to the BitaDIY Customer Support Center – your go-to resource for detailed information, helpful guides, and quick contact options to ensure a smooth and enjoyable DIY shopping experience.
These are daily-use items redesigned from original Arttoy figures, combining artistic value and practical function. Examples include fridge magnets, handheld mirrors, phone stands, keychains, custom mugs, and Bluetooth speakers.
They are fully functional and intended for regular use, not just display. Each piece is designed to serve a specific function while keeping its unique artistic identity.
We use premium materials such as:
Wood and composite materials (for structure and finishing)
Resin (high-quality, hand-painted)
Ceramic (for mugs and decorative items)
All materials are safe and selected for durability and visual appeal.
Most of our Arttoy-based products are hand-finished or partially handcrafted, especially in painting and detail refinement, ensuring each item is unique.
Some products allow limited customization (e.g., color variation or adding a logo). For custom design inquiries, please contact us directly.
Our products are coated with a protective finish to prevent scratches and fading. With proper care, they will remain in excellent condition for years.
Yes. All drinkware is made from food-safe ceramic or glass and can be used like any standard cup. (Handwashing is recommended to preserve the design.)
Yes! Our speaker models are fully functional, with Bluetooth connectivity, built-in battery, and quality sound output. Specifications are included in each product description.
Absolutely. They are stylish, artistic, and meaningful – ideal for birthdays, holidays, or corporate gifts.
Use a soft cloth to wipe surfaces
Avoid harsh chemicals or abrasive materials
For electronic items: avoid exposure to water
For mugs: handwash gently (avoid dishwasher if hand-painted)
Feel free to reach out to our team!
Choose your desired product
Click “Add to Cart”
Go to your cart and click “Checkout”
Enter your shipping details and select your payment method
Confirm and complete your order.
Cash on Delivery (COD)
Bank transfer
3–5 business days
Yes. You will receive a confirmation email or SMS with a tracking number right after your order is confirmed.